Do I have to pay in advance?

Yes, when booking a parking space with ParkCare you are obligated to pay in advance. We do this so that the parking provider can reserve a parking spot for you. By paying in advance you are guaranteed an available parking spot.

What payment options are available?

At Parkcare you have the option of paying with many different secure payment options. You can choose to pay using Visa, MasterCard or PayPal.

Is my payment secure on ParkCare.

Here at ParkCare we care about our customers security. Our website uses a secure SSL connection to ensure all the payments are safe and secure. Therefore you can be guaranteed that your payments are safe.

Are the prices shown on the website correct?

Yes, the prices that you see on our website are always up to date. Our prices are updated regularly to ensure that you are getting the best deal. Therefore you can be assured that every time you search for parking you are getting the most up to date prices.

Is the total price of the booking all I have to pay, or are there possible additional costs?

ParkCareParking provides a platform for parking providers to offer their services. The price you see during checkout comprises the parking provider's fee, which includes a commission share for the platform and applicable taxes. This total amount represents the final cost for the reserved service, with no extra charges at checkout. However, the parking provider may impose surcharges for specific circumstances, such as late-night arrivals, oversized vehicles, extra occupants, or large luggage transported via shuttle bus. These additional fees typically stem from situations requiring extra effort by the parking facility. They are solely charged by the parking provider, with no commission to our platform, and are payable on-site. Additionally, there may be airport taxes imposed by the departure airport. These costs are governed by airport regulations and are beyond the control of both our platform and the parking provider. They apply to all parking offers at the airport and must be paid accordingly. To ascertain whether additional costs apply, please refer to the 'Additional Information' section on the car park profile page. Here, you'll find a comprehensive list of potential extra charges along with their respective conditions.